Help! I'm not receiving any email notifications. How do I stop them from ending up in spam/trash?

Often the reason people feel like they are not receiving notifications is exactly that - they have been filtered into your spam folders. Here are some of the ways to work around that with some of the more popular email systems, but please let us know if you are still struggling to get this right. 

Gmail 
1. Open a message from the desired sender. 
2. Click Always display images from (senders address). 

OR 
1. Open a message from the desired sender. 
2. Click the arrow next to reply on the top right. 
3. Click Add sender to contact list. 

Hotmail 

(note: our server notifications are often not delivered to Hotmail accounts, we recommend that you use a different account.)
1. Open a message from the desired sender. 
2. Click Mark as safe next to the From name and address. 
3. Now click Add contact. 

 

iCloub

1. Click the Junk folder in the sidebar.

2. Select a message, then click the Not Junk button in the top right of the message window.

Apple Mail 
1. Open a message from the desired sender 
2. Go to Message in the top tool bar 
3. Click Add Sender to Address Book from the drop-down menu 

Outlook 2003 - 2007 
1. Open a message from the desired sender. 
2. Go to the Actions option in the top tool bar. 
3. Select Junk E-mail from the drop down menu. 
4. Select the Add Sender to Safe Senders List option. 

Outlook 2000 / Outlook 11 
1. Open a message from the desired sender 
2. In the From field, right-click the email address 
3. Click the Add to Contacts link in the menu 
4. Click the OK button 

Outlook Express 6 
1. Open a message from the desired sender 
2. In the From field, right-click the email address 
3. Click the Add to Address Book link in the menu 
4. Click the OK button 

Yahoo! 
1. Open a message from the desired sender. 
2. Now click Add contact next to the From name and address.